IMC's commitment to our customers extends far beyond equipment delivery. We provide comprehensive service and support for the entire operational life of your machine — whether it was built by IMC or another manufacturer.
Services
In-house lab services
Coating trials, calendering tests, and process development in our Birmingham laboratory with your materials.
Machine installation assistance
On-site installation, commissioning, and operator training to ensure your machine performs to specification from day one.
Machine maintenance & PM
Comprehensive inspection and preventive maintenance programs to extend equipment life and reduce unplanned downtime.
Machine retrofit & rebuild
Modernization of existing equipment with updated controls, drives, web handling, and mechanical components.
Alignment services
Precision alignment of rolls, shafts, and web path components for optimal machine performance and product quality.
Domestic support, for the life of the machine
Parts come from our shop and our domestic network, service comes from the team that designed your machine, and modifications are handled with the original design files in hand — without overseas lead times or time-zone delays. That support is a large part of why IMC equipment keeps running for decades.